In order to comply with SUNY and NY policies, and adhere to standard security practices, FTP access to helios has been retired. Improved remote access to helios (and other campus resources) is available through the college VPN service; please see http://www.potsdam.edu/cts/services/vpn/.
Moodle service has been restored.
The moodle server has encountered difficulties. CTS staff has temporarily taken it off-line for remediation.
ITEC will be performing OS and firmware updates to the PROD servers for Banner and DegreeWorks on Wednesday 2/24 from 12:00am-7:00am. This means Banner/BearPAWS/BearDeN/BDMS will be down during that timeframe.
Apogee reports that service is restored.
Apogee has reported that a possible fiber optic cable break is responsible for the outage in the Residence Halls. Technicians are investigating.
ITEC will be applying the database PSU to PROD Wednesday (1/27) from 6:00am-7:00am. The database will be unavailable during this maintenance.
All production servers at ITEC will be down for OS & Firmware maintenance on 2/24/16 from 12:00am-7:00am. This will include Banner/BearPAWS/BearDeN/BDMS.
All services to Knowles Hall have been restored. If you are experiencing any continued outages please call the CTS Helpdesk at X4444 or email helpdesk@potsdam.edu. Thank you.
Beginning at approximately 08:15 on 01/21/16 Network Services will be updating network equipment and cutting over administrative network users to the new equipment. This cut-over will result in an outage of services including telephones and network usage for Knowles Hall users. When upgrades are completed a status update will be made on this page. Thank you.